Returns & Exchanges
At Kapri The Label, we want you to love your pieces, which is why we offer a 14-day return period for all full-priced items in original condition. Please ensure all tags remain attached and the garments are unworn to qualify for a store credit or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all labels and hygiene seals are intact to avoid any processing delays.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing